Frequently Asked Questions
Everything you need to know about your Foxwell Diag shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 1-hour window after placement to cancel or modify your order by contacting our support team.
Are your materials sustainably sourced?
At Foxwell Diag, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable cellulose fibers.